Shipping
Shipping Service
All orders are sent in a cardboard box for protection through the Australia Post network. All shipping prices are dictated by Australia Post.
Handling Time
We endeavor to process and get all orders out within 2-5 Business days. Not including weekends or public holidays. During sales period you can expect up to 10 business days processing time as we manufacture majority of our products right here in Australia.
Shipping Options
Australia Post Parcel: 3-7 Days
Australia Post Express 1-3 Days
International Shipping Options
All parcels will be sent through Australia Post.
International Standard 6-15 Business Days
International Express 4-8 Business Days
If you do not see an option for shipping in checkout please contact us through one of our social media pages and we can see to it that your country may be added.
Please note these are just estimates and international delivery can vary.
Free Shipping only applies within Australia.
Delays
Due to unexpected events, there may be temporary delays in receiving your orders. So please use the information provided above as estimates.
Pre Orders
Pre order items will have [PRE ORDER] in the title. They will state how long they will take to arrive on the individual product description page. If you order any other items in the same order, they will all be shipped together. If you want something sooner you will have to place a separate order.
RETURNS
What happens if my item is delivered but isn't as described?
We offer a 100% satisfaction guarantee on all of our products.
What if the product is damaged in the mail?
If something arrives damaged, send a photo of the damaged goods to the email provided on your invoice as soon as it arrives, then we will work on a solution for you.
For more help
If you have any questions at all, please do not hesitate to contact us on through one of our social pages.